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HRCI SPHR學習筆記|驚人通過率的考試材料 & SPHR:The Professional in Human Resources (SPHR)
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人力資源專業(SPHR)認證是人力資源行業中備受尊重的資格。 SPHR考試針對具有豐富人力資源管理經驗的專業人士設計,他們負責組織的戰略規劃、政策制定和整體人力資源運營。該考試由人力資源認證協會(HRCI)負責管理,是人力資源專業人士最具威望的資格之一。
HRCI建議候選人通過研究HRCI考試內容大綱,了解考試涵蓋的主題,為SPHR考試做好準備。他們還建議候選人考慮參加HRCI認可的考試準備課程或使用HRCI的在線學習材料。這些資源可以幫助候選人確保他們充分準備考試,並增加他們第一次通過考試的機會。
高效的SPHR學習筆記和資格考試中的領導者和最優秀的HRCI The Professional in Human Resources (SPHR)
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SPHR 考試涵蓋廣泛的人力資源主題,包括戰略管理、員工關係、薪酬福利、人才發展等等。該考試由 170 道多選題組成,限時三小時。SPHR 認證是區分 HR 專業人士掌握該領域與持續專業發展的標誌。持有此認證可以為開啟新的職業機會、提升薪資水平以及在 HR 社區中獲得更多認可而打開大門。
最新的 HRCI Certifications SPHR 免費考試真題 (Q149-Q154):
問題 #149
The primary purpose of a training needs assessment is to identify the:
- A. Targeted audience within an organization
- B. Materials to be used in a program
- C. Specific problems within an organization
- D. Anticipated duration of a program
答案:C
解題說明:
A training needs assessment is used toidentify gapsbetween current performance and desired outcomes. This analysis revealsunderlying organizational issuesthat training may help resolve, such as performance deficits, compliance gaps, or skill shortages.
Extract from HRCI-aligned HR knowledge (Learning and Development):
SPHR-level HR is expected to "analyze organizational performance problems to determine whether training is a viable solution." The goal isroot cause identification, not just content creation or audience targeting.
問題 #150
Your organization has decided to implement a suggestion box for employees to anonymously voice their opinions about issues and concerns within the organization. While this approach is good, what must management do with these suggestions for employees to see the value?
- A. Act on the suggestions quickly.
- B. Post the suggestions for everyone to see.
- C. Discuss the suggestions.
- D. Read the suggestions.
答案:A
解題說明:
Section: Volume B
Explanation/Reference:
Answer option D is correct.
While a suggestion box is good, the suggestions must be acted on in a timely manner for the suggestion box to be credible.
Answer option A is incorrect. Management must do more than just read the suggestions.
Answer option C is incorrect. Management shouldn't post the suggestions as this may deter people from contributing suggestions.
Answer option B is incorrect. Management must do more than just discuss the suggestions.
Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5.
Chapter 7: Employee and Labor Relations. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Employee and Labor Relations
Objective: Employee Relations
問題 #151
Your New Orleans plant has an opening for a controller, and four candidates have been selected for interviews. Jack, the son of a plant employee, worked as an accountant for two years to put himself through the Wharton Business School and recently earned his MBA. Richard is a CPA with eight years of experience in a public accounting firm. Susan also has a CPA and has worked as an accounting manager in the corporate office of a large corporation in the same industry. Jane does not have a CPA or MBA but has worked as controller of a smaller local competitor for eight years. After interviewing all four candidates, the general manager told you that he wants to hire Jack because he shows promise. You know from previous conversation with the GM that he also worked his way through college. Which of the following biases could be influencing the GM's decision?
- A. Similar-to-me
- B. Halo effect
- C. Knowledge-of-predictor
- D. Gut feeling
答案:A
解題說明:
Explanation/Reference:
Answer option C is correct.
The GM could be influenced by his similar experience working his way through college. Knowledge-of- predictor bias (A) is a factor when the interviewer knows that a candidate scored particularly high or low on an assessment test. The halo effect (B) occurs when interviewers allow one positive characteristic to overshadow other, less positive attributes. The gut feeling bias (D) occurs when interviewers rely on intuition to make hiring decisions.
Chapter: Workforce Planning and Employment
Objective: Review Questions
問題 #152
You are the HR Professional for your company in a manufacturing facility that operates in a 24-7 format. What work shift in this type of operation is considered the swing shift?
- A. 12AM to 8AM
- B. 8AM to 4PM
- C. 4PM to 12AM
- D. All weekend shifts of 12 hours or longer
答案:C
解題說明:
Section: Volume B
Explanation/Reference:
Answer option A is correct.
The swing shift is generally the evening shift of 4PM to 12AM.
Answer option B is incorrect. Weekend shifts can vary, but this isn't a correct answer for the swing shift.
Answer option D is incorrect. The hours of 12AM to 8AM is often called the graveyard shift.
Answer option C is incorrect. 8AM to 4PM is simply called the day shift.
Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-43096-5.
Chapter Six: Total Rewards. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-
1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Compensation and Benefits
Objective: Total Rewards Defined
問題 #153
An organization with a high capacity for self-analysis is likely to:
- A. expand.
- B. be acquired.
- C. experience turnover.
- D. downsize.
答案:A
解題說明:
An organization with a high capacity for self-analysis is most likely to expand (A). At the SPHR level, self- analysis refers to an organization's ability to critically evaluate its internal capabilities, performance gaps, processes, culture, and strategic alignment.
Organizations that excel at self-analysis are better positioned to identify opportunities for growth, innovation, and competitive advantage. Through tools such as SWOT analyses, workforce analytics, engagement surveys, and performance metrics, leadership can make informed decisions that support sustainable expansion. Self- awareness enables proactive investment in talent, systems, and markets rather than reactive cost-cutting.
Downsizing (B), being acquired (C), and experiencing turnover (D) are not inherent outcomes of strong self-analysis. While self-analysis may sometimes lead to restructuring, its primary value lies in enabling growth-oriented strategy execution.
SPHR exam content emphasizes that learning organizations-those capable of reflection and adjustment-are more adaptable, resilient, and growth-focused. Expansion is the most likely strategic outcome when self- analysis is used effectively.
References :
* HRCI SPHR Exam Content Outline - Functional Area: Leadership and Strategy (organizational effectiveness; strategic analysis).
* HRCI SPHR Study Guide - Characteristics of high-performing, self-aware organizations.
問題 #154
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